Pindo - Delay in SMS delivery – Incident details

All systems operational

Delay in SMS delivery

Resolved
Degraded performance
Started 4 months agoLasted 10 minutes

Affected

api.pindo.io

Degraded performance from 6:54 AM to 7:00 AM, Operational from 7:00 AM to 7:04 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have revived all the workers and are currently monitoring the result.

  • Identified
    UTC
    Identified

    SMS delivery delays are caused by a couple of workers which were dead and didn't auto-heal. We have now fixed it.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.