Pindo - Failure to Send SMS – Incident details

All systems operational

Failure to Send SMS

Resolved
Partial outage
Started 7 months agoLasted 17 minutes

Affected

api.pindo.io

Partial outage from 7:23 AM to 7:28 AM, Operational from 7:28 AM to 7:40 AM

Updates
  • Resolved
    UTC
    Resolved

    After many test we can conclusively declare the issue resolved.

  • Monitoring
    UTC
    Monitoring

    We have fixed the issue with the background worker. We are monitoring it to make sure it is working as intended

  • Identified
    UTC
    Identified

    The failure is caused by background worker responsible to schedule and send SMS

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.