Pindo - Degraded performance on SMS delivery – Incident details

All systems operational

Degraded performance on SMS delivery

Resolved
Degraded performance
Started 5 months agoLasted 20 minutes

Affected

pindo.io

Operational from 10:52 AM to 11:12 AM

app.pindo.io

Operational from 10:52 AM to 11:12 AM

api.pindo.io

Degraded performance from 10:52 AM to 10:56 AM, Operational from 10:56 AM to 11:12 AM

smpp.pindo.io

Operational from 10:52 AM to 11:12 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The resources have been increased and now are monitoring

  • Identified
    Identified

    Failed to auto scale servers in relation to SMS payload. We are manually increasing server resources

  • Investigating
    Investigating
    We are currently investigating this incident.