Pindo - Delay in SMS delivery – Incident details

Delay in SMS delivery

ResolvedDegraded performance10 minutes

Affected

api.pindo.io

Degraded performance from 6:54 AM to 7:00 AM, Operational from 7:00 AM to 7:04 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have revived all the workers and are currently monitoring the result.

  • IdentifiedUTC

    SMS delivery delays are caused by a couple of workers which were dead and didn't auto-heal. We have now fixed it.

  • InvestigatingUTC
    We are currently investigating this incident.