Pindo - Failure to deliver SMS – Incident details

All systems operational

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Failure to deliver SMS

ResolvedPartial outage 30%35 minutes

Affected

api.pindo.io

Partial outage from 5:13 PM to 5:14 PM, Degraded performance from 5:14 PM to 5:18 PM, Operational from 5:18 PM to 5:48 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have identified the issue with task worker servers failing and started the manual fallback to reinstate them.

  • InvestigatingUTC
    We are currently investigating this incident.