Pindo - Failure to deliver SMS – Incident details

All systems operational

Failure to deliver SMS

Resolved
Partial outage 30 %
Started 6 months agoLasted 35 minutes

Affected

api.pindo.io

Partial outage from 5:13 PM to 5:14 PM, Degraded performance from 5:14 PM to 5:18 PM, Operational from 5:18 PM to 5:48 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the issue with task worker servers failing and started the manual fallback to reinstate them.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.