Pindo - Failure to Send SMS – Incident details

Failure to Send SMS

ResolvedPartial outage17 minutes

Affected

api.pindo.io

Partial outage from 7:23 AM to 7:28 AM, Operational from 7:28 AM to 7:40 AM

  • ResolvedUTC

    After many test we can conclusively declare the issue resolved.

  • MonitoringUTC

    We have fixed the issue with the background worker. We are monitoring it to make sure it is working as intended

  • IdentifiedUTC

    The failure is caused by background worker responsible to schedule and send SMS

  • InvestigatingUTC
    We are currently investigating this incident.