Pindo - Pindo.io domain became Inaccessible – Incident details

This incident has been resolved.

We have resolved the issue with auto-renew by forcing the payment for the domain.
We have engaged the domain provider to fix the auto-renew issue so that we don't find ourselves in that position again

We found-out that our domain provider though they have auto-renew it didn't take effect and flagged our domain expired