Pindo - Delay in SMS delivery – Incident details

All systems operational

Delay in SMS delivery

Resolved
Degraded performance
Started 10 months agoLasted 23 minutes

Affected

app.pindo.io

Operational from 7:55 AM to 8:18 AM

api.pindo.io

Degraded performance from 7:55 AM to 8:03 AM, Operational from 8:03 AM to 8:18 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We are currently using the secondary channel. We will shift back to primary once we have full assurance on its performance

  • Monitoring
    UTC
    Monitoring

    We have shifted to the secondary SMS channel and are monitoring

  • Identified
    UTC
    Identified

    Our primary channel is affected and we are shifting to secondary channel to avoid continued details while we are investigating

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.